The purpose of these conditions is to define the rights and obligations which unite the “” site and its owner, Madame Dupic, and its customers. They apply to anyone visiting and / or buying (hereinafter referred to as the customer) an item offered for sale on the “” site, the seller.


The present conditions of sale aim to define the contractual relations between the owner of the site “” and the customer and the conditions applicable to any purchase made through the merchant site of Ms. Dupic:, that the customer either professional or consumer. The fact for the customer to check the box “I have read the general conditions of sale and I adhere to them without reservations”, before proceeding to the secure payment, constitutes an irrevocable acceptance which can only be called into question in the cases provided for in these general conditions of sale under the paragraph “right of withdrawal and returns”.

The client acknowledges by this act having read and understood these conditions and accepting them.

These conditions of sale will prevail over any other general or specific conditions not expressly approved by Ms. Dupic. The seller reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the customer.

Customer limitation

The clientele is not geographically limited. “” undertakes to deliver any customer resident in France according to the methods described in these conditions. For all other countries (EU and non-EU), the customer will contact the seller through the “Contact” section of the site or on the address so that the amount is indicated. shipping, mode and delivery time.

Ability to order

The Customer guarantees that he is fully entitled to use the bank card he uses, that it is a personal card and that it is not a fraudulently used card. The Customer must declare that they are at least eighteen years of age and have the legal capacity, or hold legal authorization, allowing them to access and purchase online. The seller reserves the right to refuse an order from a customer with whom there is a dispute.


The “basket” virtually allows the customer to select the items they like. The customer can consult it, complete it or modify it at any time during his visit on the site “”. The contents of the basket will be definitively assigned to the customer after the latter has validated his basket and his delivery address, subject to the availability of the articles.

Automatic registration systems are considered as proof of the nature, content and date of the order. The seller confirms the acceptance of his order to the customer at the email address that he will have communicated. The sale will not be concluded until confirmation of the order. The seller reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order.

The customer must verify the completeness and conformity of the information he provides to the seller when taking the order: in the event of an error in the wording of the recipient’s contact details, the seller cannot be held responsible for the impossibility of delivering the product, nor the consequences in terms of delay or error in delivery. In this context, all costs incurred for reshipment will be borne by the customer.


The prices appearing on the product sheets are expressed in euros excluding taxes, VAT not applicable according to article 293 B of the CGI, and do not include the costs of order processing, transport and delivery. “” reserves the right to modify its prices at any time, it being understood however that prices cannot be modified once the customer’s order has been placed. The products remain the property of “” and Mme Dupic until full payment of the goods.

Product availability

If unable to supply the ordered product, “” will inform the buyer as soon as possible.

The buyer will be reimbursed as soon as possible and at the latest within 30 days of payment of the sums he has paid.


The price of the products is payable in cash on the day of the actual order.

Payment is made by:

Bank card marked with CB, VISA or American Express, or PayPal account. The online payment system allows the Customer to pay via the Paypal bank server in a secure environment. The order validated by the customer will be considered effective only when the bank payment centers concerned have given their agreement. In case of refusal of said centers, the order will be automatically canceled and the customer notified by email.

Check and bank transfer: contact us.

Checks issued by a banking establishment domiciled in France.

If the amount of the order is more than 150 euros, only checks bearing the same address of the issuer and the delivery address will be accepted. The cashing of the check is made upon receipt of the check. The customer’s order will be processed upon confirmation of collection by the bank.

Failure by the customer to fulfill its payment obligations gives the seller the right to demand the immediate return of the goods delivered at the customer’s expense and risk

Security – Confidentiality

The credit card number is sent to the bank’s servers, payment is made directly to a bank without going through the shop server, this in order to guarantee the customer that his numbers are known to the only banking partner of “”: Paypal bank and inaccessible by a third party.

The seller therefore never has access to confidential information relating to the means of payment. This is why, the customer’s bank details will be asked for each new order.


After placing an order, the Customer will receive an email specifying the details of their order and registration at the Internet address they have indicated in the form. “” processes the Customer’s order within two or three working days, the packages being dispatched twice a week, the Customer will receive his package, 48h to 72h after being sent for delivery in France. Orders are sent by registered tracking colissimo or by carrier depending on the size and weight of the items delivered.

– For accessories and small furniture (i.e. – 30 kg) The order processing time is 48 hours. Packages are sent by carrier or by registered Colissimo registered post. When sending Colissimo the customer will receive an email indicating a package number allowing him to track it on

For any large order, exceeding the size (L + W + D> 200 cm) or the weight (30 kgs) authorized by La Poste

Please contact us via the “contact” section of the “” site or by email to: after confirming your order.

The order processing time is 72 hours. Packages are sent by carrier (48-72h for metropolitan France). The order processing time is to be added to the transport time.

You can also collect your order directly from the workshops, in Paris or in La Rochelle (Charentes Maritimes) by making an appointment at or at 06 71 59 51 03.

“” and its owner declines all responsibility in the event of excessively long delivery times attributable to postal services or carriers.

The delivery time noted for a Colissimo shipment is 48 to 72 hours for Metropolitan France. In case of absence during delivery, a delivery notice is left at the delivery address indicated by the customer, which allows the latter to collect his package from the nearest post office. Packages are kept pending at the Post Office for 15 calendar days. In case of non-withdrawal within the time limits set by the carrier, the products will be returned to Ms. Dupic who reserves the right to reimburse the price of the products, the shipping costs remaining the responsibility of the customer. Shipping costs are calculated as accurately as possible based on the weight and size of your order. They include packaging, handling and postage.

“” recalls that it is the customer’s responsibility to inspect their packages upon receipt in the presence of the delivery person and to notify any anomaly (damaged package, delivery date not in accordance with normal delivery service deadlines) to the carrier , as well as to “” within two working days. In the absence of a reservation, the product is deemed to have been accepted by the customer and cannot be subject to any dispute concerning its delivery. “” recalls that the risks of transport are borne by the customer. In the event of a delay in delivery compared to the deadlines announced by the carrier, the customer must contact the carrier in priority, in order to see if the package is not pending. If necessary, the customer must formulate a reasoned protest with the postal services, within three working days from the scheduled delivery date, in order to open a dispute or investigation file to carry out a parcel search. .

The main delivery area of ​​the store offer is as follows:

◦ Metropolitan France, Corsica, Monaco and Andorra.

◦ France Overseas: Guadeloupe, Martinique, Guyana, Réunion, Mayotte, Saint-Pierre and Miquelon, Saint-Martin, Saint-Barthélémy (shipping costs are then to be reconsidered according to rates “zone OM 1” of La Poste).

◦ European Union, Switzerland, Norway (shipping costs are then to be reconsidered according to “International zone A” rates of La Poste)

For the rest of the world: the customer can contact customer service by email at or via the contact section of this site for more information on delivery conditions in their country.

Withdrawal and returns

In the context of distance selling (without the simultaneous physical presence of the parties), the customer has, in accordance with Article L 121-20 of the French Consumer Code, a withdrawal period of seven days from delivery of their order to return the product to the seller for exchange or refund without penalty within 30 days, with the exception of return costs and initial shipping costs. Any exchange of goods is subject to prior agreement from the seller. The return request must be made by email to or via the contact section of this site, specifying its full contact details, the date and reference of the order and the reason for the return.

Just like Ms. Dupic does for its shipments, “” asks the customer to return their products by colissimo followed with a recommendation and insurance of the market value of the products (R1, R2, etc…), guaranteeing him, if necessary, the compensation of the products up to their real market value in case of spoliation or loss of this goods. COD shipments are not accepted. In all cases, the return is made at the risk of the customer. It will be up to the customer to keep all proof of return. Returned products must not have suffered any deterioration, in perfect condition for resale, in their original packaging. Any damaged or incomplete product will not be refunded or exchanged.

During the period from delivery to transfer of property, the risk of loss, theft or destruction is the responsibility of the customer.


The products sold on the site are second-hand goods, these may contain traces and scratches of use and are sold as is and without any warranty. The photographs in the catalog are as faithful as possible but cannot ensure perfect similarity with the product offered. They therefore have no contractual value. These products, most of which were made decades ago, often do not meet current safety standards. Despite special care to make them usable, they can present a risk in the context of use other than decoration. The customer is expressly informed that Ms. Dupic is not the producer of the products presented on the “” site, within the meaning of law n ° 98-389 of May 19, 1998 relating to liability for defective products. Consequently, in the event of damage caused to a person or to a good by a defect of the product, only the responsibility of the producer of this one can be sought by the customer. In addition, “” recalls that the products and information offered on the site do not replace in any way the vigilance at all times of adults. The responsibility of “” and its owner cannot be engaged in the event of non-compliance with the legislation of the country where the products are used or delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services that you plan to order.


The seller, in the online sales process, is only bound by an obligation of means; it cannot be held liable for damage resulting from the use of the Internet. The responsibility of “” and of Mrs. Dupic cannot be engaged for any damage resulting from the use of goods sold for a use other than that of decoration.

Intellectual property

All elements of the site are and remain the intellectual and exclusive property of Ms. Dupic.

The reproduction, distribution, exploitation, use of all or part of the elements of the site whether editorial or visual, on paper or electronic medium, whatever it is, without the express authorization of Ms. Dupic, is strictly prohibited and would constitute a sanctioned infringement by articles L335-2 and following of the Code of intellectual property.

Any simple link or hypertext is strictly prohibited without the express written consent of Ms. Dupic.

Personal informations

The information collected by during the order is subject to computer processing intended for the management of the transaction. The data collected is confidential and “” undertakes not to communicate the customer’s contact details to a third party. In accordance with the “IT and liberties” law of January 6, 1978, modified in 2004, you have the right to access and rectify information concerning you, which you can exercise by sending an email to contact {arobase}gmail{point}com You can also, for legitimate reasons, oppose the processing of data concerning you. “” informs its customers that the processing of this personal and / or personal information has been the subject of a declaration to the CNIL registered under the number Hc S0276144H

Modification of the General Conditions of Sale

“” reserves the right to modify these General Conditions of Sale at any time. The client is therefore invited to consult them regularly. By validating his orders, he accepts in fact the new terms of the General Conditions of Sale.